Excerpts from Canadian Window and Door Manufacturers Magazine 2007
Clera Windows and Doors is approaching its thirtieth year of service as a replacement window and door manufacturer. It began as a family-owned business in Downsview, Ontario in 1978.Today there are 30 sales and installation offices and the company is regarded as one of Canada's premier manufacturers and installers of vinyl replacement windows, doors and siding. And it is still family owned. “We continue to be mindful of the values that helped us earn our credentials and our total commitment to customer satisfaction,” comments John Gainham, vice president of sales and marketing.Clera Windows and Doors takes pride in the way it conducts business. What sets it apart is its philosophy towards projects. The company assumes full responsibility for every project, from start to finish and they want their customers to know it! “You never get into the classic tug of war between manufacturer, installer and contractor because if there is a problem, we are the problem-solver,” adds Gainham.Replacing your windows and doors is a process that begins with a no-obligation, in-house visit which involves a detailed review of the customer's needs, recommendations and accurate estimates. Many styles of windows and doors are available, including single or double hung tilt windows (the classic colonial window style); awning windows that swing out from the bottom with a triple sealing system; casements; fixed or picture windows; specialty shapes; sliding patio doors; gliding vinyl garden doors; steel door systems and storm doors.Regardless of the selection, all vinyl windows are manufactured with precise requirements and specifications for an exact fit and optimal performance, using strong, durable, maintenance-free PVC. As the material of choice for new construction and replacement windows, vinyl does not rust, corrode, blister, flake or peel and can be ordered in a countless variety of colors.Thick, multi-chambered frames and sashes are all fusion-welded and designed to outperform in Canada's tough and varied climate, resisting air and water infiltration and providing exceptional insulation against heat and cold. All windows come with flexible, dual durometers which hug the glass to keep moisture out of the glazing pocket and are wet sealed with glazing tape to create a permanent bond between the glass and frame or sash.Every Clera Windows and Doors vinyl window is engineered to accept double pane sealed glass units with optimum air spaces for the highest possible energy efficiency. The company produces its own insulating glass units, using warm edge spacer technology. These materials reduce heat and cold transfer and condensation on the glass around the glass perimeter. They can be combined with low emissivity (low E) coatings, argon gas fillings and a large variety of internal and external grill options. The same level of quality is also evident in the hardware and the weather stripping that are used.Installation is done by professional, factory-trained technicians. The Clera Windows and Doors warranty is one of the best and most comprehensive in the industry, based on a “no-nonsense, non pro-rated warranty on all vinyl windows, hardware, components and glass.”Clera Windows and Doors has much to celebrate as it approaches its 30th anniversary. Its longstanding commitment to customer satisfaction is best expressed throughout its website — clerawindows.com: “We're with you every step of the way.”
