Accidents happen. Disaster can strike. But windows and doors are major purchases that should last you for decades. Part of getting your money’s worth involves getting a comprehensive warranty. This will help you avoid spending unnecessary time and money on repairs or replacements should anything happen to go wrong with your windows or doors.
Our warranty policy is among the best and most comprehensive in the industry: a no-nonsense, non-prorated, fully transferable lifetime warranty on all single or double hung tilt window hardware, components, and glass. At Clera Windows + Doors, every customer receives our full written factory lifetime warranty after the completion of their installation. It includes:
Clera windows are warranted against such defects in material and workmanship that might result in blistering, peeling, flaking, corroding, and fading of the window frame or sash members for as long as the original window purchaser owns and resides in the house in which the window was installed.This warranty shall remain in effect only if normal cleaning practices are followed periodically and shall be null and void if harmful solvents are used to clean the vinyl frame and/or sash members, or if the frame and/or sash are painted or coated in any way. This warranty does not cover normal fading due to pollutants and normal atmospheric conditions.
Clera warrants that under normal conditions there will not be an obvious obstruction of vision which is the result of film formation or dust collection between the interior glass surfaces for as long as the original purchaser owns and resides in the house. This is limited to 10 years on triple glazing.
Factory installed hardware is warranted against defects in material for as long as the original purchaser owns and resides in the house in which the window was installed.
Clera Windows + Doors warrants that every door we make is defect-free for as long as you use it in your home. This warranty applies to any issues caused by manufacturing or materials, as long as you use the door normally and reasonably. There are some limitations and conditions, so make sure to check them out. This includes:
Our steel door panels will not warp, rust, or delaminate for a period of 20 years from the date of purchase.
The entry door system’s cellular PVC (or optional wood) frame and brickmould will not warp or buckle for a period of 20 years from the date of purchase.
Decorative, wrought iron, and clear glass units (door lite inserts) are warranted for a period of 10 years not to develop a seal failure.